PagerDuty

PagerDuty Toolkit

Arcade toolkit that enables LLMs to interact with PagerDuty — reading and managing incidents, on-call schedules, teams, services, and users via the PagerDuty API.

Capabilities

Incident management: Retrieve individual incidents or list them with filters (status, urgency, service, team, time range); update status (acknowledge, resolve, reopen); reassign to a specific user without affecting status.
Activity & audit: List log entries (the account-wide activity feed) covering triggers, acknowledgments, escalations, and resolutions.
On-call & scheduling: List on-call entries and schedules to determine who is currently on duty and when rotations occur.
Services & escalation policies: Fetch or list services (with name search) and escalation policies to understand routing and coverage.
Teams & users: List or look up teams (with members and linked resources), list users, search users by name or email via fuzzy matching, and retrieve the authenticated user's own profile with contact and notification summaries.

OAuth

This toolkit authenticates via OAuth 2.0 using the PagerDuty provider. See the Arcade provider reference for setup details: https://docs.arcade.dev/en/references/auth-providers/pagerduty

	Tool name	Description	Secrets
	Pagerduty.GetEscalationPolicy	Get a single escalation policy by ID.
	Pagerduty.GetIncident	Get a single incident by ID.
	Pagerduty.GetService	Get a single service by ID.
	Pagerduty.GetTeam	Get a single team by ID including members and linked resources.
	Pagerduty.ListEscalationPolicies	List escalation policies.
	Pagerduty.ListIncidents	List incidents with optional status, urgency, service, team, and time filters.
	Pagerduty.ListLogEntries	List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
	Pagerduty.ListOncalls	List on-call entries with optional filters.
	Pagerduty.ListSchedules	List schedules.
	Pagerduty.ListServices	List services with optional name search.
	Pagerduty.ListTeams	List teams.
	Pagerduty.ListUsers	List users.
	Pagerduty.ReassignIncident	Reassign an incident to a specific user without changing its status.
	Pagerduty.SearchUsers	Search users using local fuzzy matching on name/email.
	Pagerduty.UpdateIncidentStatus	Update an incident's status (acknowledge, resolve/close, or reopen).
	Pagerduty.Whoami	Get the authenticated PagerDuty user's profile with contact and notification summaries.

PagerDuty Toolkit

Capabilities

OAuth

Available tools(16)

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